BONDI JEWELS (ABN: 76 623 431 031)(BONDI JEWELS, “we”, “us”, “our”) is bound by the Privacy Act 1988 (Act), the Australian Privacy Principles (APPs) as well as other laws and codes. We are committed to ensuring that the privacy of your personal information that you provide to us is respected and maintained at all times.

This Privacy Policy describes how Bondi Jewels collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. It also provides you with information about how you can access your personal information and how you can make a complaint if you believe that there has been a breach of this Privacy Policy, the Act or the APPs.


Collection & Disclosure of Personal Information
We collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Personal information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. 
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: Bondi Jewels & Co.

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.
  
  

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify.
  
  

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information
We use your personal Information to provide our services to you, which includes:

• offering products for sale
• processing payments
• shipping and fulfillment of your order
• keeping you up to date on new products, services, and offers.
  
  

Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Website
Our Website uses cookies. A cookie is a small text file that a website may place on your computer or mobile device to remember your preferences. You can change the settings on your web browser to reject cookies, however this may mean that you are prevented from accessing some content on our Website.

For more information about the terms of use of our Website, please refer to our Terms of Service. 

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@bondijewels.com.

Making a complaint
If you believe that we have breached this Privacy Policy, the Act or the APPs and would like to make a complaint, please contact us on the details above. We will endeavour to deal with your complaint as soon as is reasonably practicable.  You can also contact the Office of the Australian Information Commissioner by visiting the following website and following the steps listed on the website: www.oaic.gov.au/privacy/privacy-complaints.

This Privacy Policy may be reviewed from time to time. Bondi Jewels reserves the right to change this policy at any time.  Any revisions to this Privacy Policy will be published on our Website.

This Privacy Policy was last updated in October 2023.